Politique de confidentialité

Last updated: July 30, 2026

Vision & Co operates this store and website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (hereinafter the "Services"). Vision & Co is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall control with respect to the collection, processing, and disclosure of your personal information.


 

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms regarding the collection, use, and disclosure of your information described herein.


 

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or rendered non-identifiable, such as to prevent identification or reasonable linkage to you. Depending on how you interact with the Services, your place of residence, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from them:

  • Contact Information: Including your name, address, billing address, shipping address, phone number, and email address.


     

  • Financial Information: Including credit card, debit card, and bank account numbers, payment card information, bank account details, transaction details, payment method, payment confirmation, and other payment details.

  • Account Information: Including your username, password, security questions, preferences, and settings.

  • Transaction Information: Including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Communications with Us: Including information contained in your communications with us, such as customer service inquiries.

  • Device Information: Including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage Information: Including information regarding your interaction with the Services, such as how and when you access or interact with them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: Including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;

  • Automatically via the Services: Including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;

  • From our service providers: Including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf;

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

  • Providing, Tailoring, and Improving the Services: We use your personal information to provide you with the Services, including executing our contract with you, processing payments, fulfilling orders, remembering your preferences and items of interest, sending account-related notifications, managing purchases, returns, exchanges, or other transactions, creating and maintaining your account, arranging shipping, facilitating returns and exchanges, enabling product reviews, and creating a personalized shopping experience (e.g., recommending relevant products). This includes tailoring and enhancing the Services for relevance.

  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing communications via email, SMS, or postal mail, and displaying online ads on the Services or third-party websites based on your prior purchases, cart items, or online activity.

  • Security and Fraud Prevention: We use your personal information to authenticate your account, offer secure checkout and shopping experiences, detect, investigate, or address fraudulent, illegal, or malicious activity, protect public safety, and secure our services. You are responsible for keeping your account credentials confidential. We strongly advise against sharing your username, password, or access details with anyone.

  • Communicating with You: We use your personal information to provide customer service, respond to inquiries, offer efficient support, and maintain our business relationship with you.

  • Legal Obligations: We use your personal information to comply with applicable laws, respond to valid legal processes (such as law enforcement or government requests), participate in civil discovery or litigation, and enforce or investigate potential violations of our terms and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes in accordance with this Privacy Policy, including:

  • With Shopify, service providers, and third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, order fulfillment, and shipping).

  • With business and marketing partners to provide marketing services and targeted advertising. For example, Shopify supports personalized advertising based on your online activity across various merchants and websites. These partners handle your information according to their privacy notices. Depending on your jurisdiction, you may opt out of targeted advertising [here].

  • Upon your instruction or consent, such as fulfilling product shipments or utilizing social media widgets and single sign-on integrations.

  • With our affiliates or within our corporate group.

  • In connection with a business transaction (e.g., a merger or bankruptcy), to comply with legal obligations (e.g., subpoenas or search warrants), to enforce applicable terms, or to protect the rights, safety, and property of our Services, users, or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access and usage to operate and improve the Services. Information submitted to the Services will be transmitted to and shared with Shopify, as well as third parties located in countries outside your residence.

To enhance our business, we utilize Shopify's advanced features that aggregate data from your interactions across our store, other merchants, and Shopify itself. In these instances, Shopify acts as an independent data controller responsible for processing your requests regarding these features. For details on how Shopify handles your data and your associated rights, please review Shopify’s Consumer Privacy Policy. You can also exercise relevant rights via the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. If you follow links to sites not affiliated with or controlled by us, we recommend reviewing their privacy policies and security terms. We do not guarantee and are not responsible for the privacy, security, or accuracy of information on third-party sites. Information shared in public or semi-public spaces (including third-party social platforms) may be visible to other users without restriction. Inclusion of these links does not imply endorsement of the platforms or their operators.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request its deletion. As of the effective date of this policy, we do not knowingly "sell" or "share" (as defined by applicable law) personal information belonging to individuals under 16 years of age.

Security and Retention

No security measures are completely foolproof, and we cannot guarantee "perfect security." Information sent to us over unencrypted channels may not be secure during transmission; please avoid sending sensitive or confidential information through unsecure means.

The retention period for your personal information depends on various factors, such as the necessity to manage your account, deliver Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.

Your Rights and Choices

Depending on your place of residence, you may hold some or all of the following rights regarding your personal information. These rights are not absolute and may be subject to legal limitations or exceptions:

  • Right to Access / Know: Request access to the personal information we hold about you.

  • Right to Erasure: Request the deletion of your personal information.

  • Right to Rectification: Request correction of inaccurate personal information.

  • Right to Data Portability: Receive a copy of your personal information or request its transfer to a third party.

  • Right to Opt Out of Sale / Sharing for Targeted Advertising: Opt out of the "sale," "sharing," or processing of your personal information for targeted advertising purposes [here]. If you browse with the Global Privacy Control (GPC) signal enabled, we will automatically treat it as an opt-out request for your device and browser (and for your linked Shopify account, if recognized). Learn more at globalprivacycontrol.org. We do not recognize other "Do Not Track" browser signals.

  • Communication Preferences: Opt out of promotional emails at any time using the "unsubscribe" link within those messages. Non-promotional emails (e.g., account or order updates) will still be sent.

Additional Rights for UK and EEA Residents

If you reside in the United Kingdom or the European Economic Area, you also have the following rights:

  • Objection and Restriction: Request that we restrict or cease processing your personal information for specific purposes.

  • Withdrawal of Consent: Withdraw your consent at any time where processing relies on consent, without affecting the lawfulness of processing conducted prior to withdrawal.

You can exercise your rights directly through the Services or by contacting us using the details provided below. For data processed by Shopify, visit https://privacy.shopify.com/fr.

We will not discriminate against you for exercising your privacy rights. We may need to verify your identity before processing your request. Authorized agents submitting requests on your behalf must provide proof of authorization, and we may require direct identity verification from you. Requests will be addressed within statutory deadlines.

Complaints

If you wish to file a complaint regarding our data practices, please contact us using the details below. Depending on your region, you may appeal our decisions by contacting us or file a complaint with your local data protection authority. EEA residents can find a list of supervisory authorities here.

International Transfers

We may transfer, store, and process your personal information outside of your country of residence. When transferring personal information outside the European Economic Area or the United Kingdom, we rely on valid transfer mechanisms, such as European Commission Standard Contractual Clauses (SCCs) or UK equivalent mechanisms, unless the destination country holds an adequacy decision.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or operational, legal, or regulatory requirements. Revised policies will be published on this website with an updated "Last updated" date, accompanied by appropriate notice as required by law.

Contact Us

If you have questions about our privacy practices, wish to exercise your rights, or need further assistance, please reach out to us:

  • Phone: +33 7 67 80 21 65

  • Email: visionandco@outlook.fr

  • Address: 118 rue General de Gaulle, 80330 Longueau, France

For the purposes of applicable data protection legislation, Vision & Co is the data controller of your personal information.